Terms & Conditions Shipping All orders are shipped via USPS. Signature is required for delivery. Most items ship in 3-5 business days and then require 3-7 days in transit via standard USPS. For your convenience, you may Contact Us whenever you feel it necessary to obtain your order's confirmation number. If after 10 business days from placing your order you still have not received your order, please contact us and we will promptly research the issue for you. Some items may be shipped separately to insure proper packaging and to minimize the chance for damage during shipping. JewelFetish ships to all 50 United States only. We do not offer shipping to P.O. Boxes or military APO boxes. JewelFetish and the USPS are not responsible for weather related delays in delivery of your order. We do not offer shipping to multiple addresses. Please make sure your shipping address information is accurate and complete. If the address is incomplete it may delay shipping and receipt of your order. You will be charged a fee to correct the address (even if only the apartment or suite number is missing). During the Holiday time period, please consider expedited shipping options to insure that your package arrives in time.
Standard Ground shipping - $5.50
Product Pricing & Sales Tax All prices indicated on JewelFetish.com are in U.S. dollars only and are subject to change without notice. Orders placed are subject to the state of PA sales tax is 8%.
Returns & Exchanges Here at JewelFetish, we want you, OUR CUSTOMER, to be happy. Therefore, JewelFetish stands behind all of our products. If you encounter a problem with any item you purchase from us it can be returned to us for repair/replacement. Listed below are some guidelines we'd like you to follow to aid in this process.
All sales are FINAL. There will be NO cash or credit/debit refunds.
Only items with manufacturer defects may be returned with pre-authorization and a copy of the original receipt.
All repairs/replacements must be sent to us within 14 days of purchase date.
All items that are handmade with Swarovski Crystals are not returnable.
Returned items will not be accepted if not in the original packaging.
Items that have been displayed, offered for sale, or marked in any way are not returnable.
Please contact customer service to receive a Return Merchandise Authorization (RMA) number prior to shipping items back to JewelFetish. All items must be shipped to us via regular USPS mail or any “signature required” shipping method. We will not be responsible for any items shipped by untraceable methods.
Non-Defective Merchandise All non-defective merchandise is guaranteed for a period of 30 days from receipt. We will gladly accept all non-defective returns for a store credit. Refunds will not get given if item(s) returned cannot be resold. We do not refund shipping and handling charges or reimburse for the cost of returning the item to us. Delivered returns received without prior contact and a Returned Merchandise Authorization are subject to a 10% restocking fee.
Defective Merchandise All defective merchandise, or merchandise damaged during shipping, must be called or emailed in to us immediately, not to exceed 5 days from receipt of your order. If you receive the wrong item due to our error, you will receive a full refund including any shipping charges. We will only credit the credit card used for the original purchase or you can receive credit towards another purchase.
Payments Accepted We accept the following credit cards only: Paypal, Visa, MasterCard, American Express, and Discover. When making a purchase, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly to avoid any problems. If you are uncomfortable paying for your order via credit card online, please call us and we will be glad to take your payment information over the phone. Personal Checks and money orders are not accepted.
Out of Stock Items Merchandise posted on this site is in-stock unless otherwise noted. "Hot" item(s) may sell out or be temporarily unavailable.
Product Presentation All images displayed on the site are representations of the items you will receive. Slight variations may occur.
Privacy JewelFetish has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website. We take your privacy very seriously and our policy in a nutshell is that we will never sell, loan, rent, or disclose your private information. Your information will only be used to fulfill orders for our merchandise.
Account and Password You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the Site only with a parent or guardian. ("www.jewelfetish.com") reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Communications to ("www.jewelfetish.com") When you visit www.jewelfetish.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by ("www.jewelfetish.com") for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, ("www.jewelfetish.com") is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to ("www.jewelfetish.com") or the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information.
Registration Information Our site's registration forms may require users to give us contact information (like their name and email address). The customer's contact information is used only be used by JEWELFETISH to contact the visitor when necessary. We may direct e-mails to visitors who provide us with their e-mail addresses for specifically requested purposes such as receiving our e-mail newsletters or being notified if there is a problem with their order, or when a shipping confirmation is sent to the customer. As the customer, you reserve the right to alter your contact preferences. We do not sell, trade, or otherwise transfer outside the company personally identifiable information that visitors voluntarily provide in any registration or submission unless specifically noted during the submission process. This information is used to better understand visitors' use of our site and to support related transactions made on the site.
Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Choice/Opt-Out Our sites provide users the opportunity to opt-out of receiving communications from us during the registration process. Our sites give users the option to remove their information from our database to not receive future communications or to no longer receive our service.
Termination These terms remain in effect for all use made of this Site unless specifically terminated by JewelFetish. JewelFetish may amend or terminate these terms at any time for any reason, with or without notice. Upon termination, you must destroy all materials obtained from this Site and all copies thereof, whether made under the terms of these terms or otherwise.